What are the responsibilities and job description for the Service Advisor/Writer position at Park Chrysler Jeep?
Park Chrysler Jeep, located in Burnsville Minnesota is looking to add to our team. We have a brand new state of the art facility. If you have experience working in a service department or in a sales capacity, this could be a great opportunity to grow with our company.
The Service Advisor is responsible for scheduling service work and selling additional needed service to customers. Primary objectives include assuring customer satisfaction and retention, as-well-as assuring vehicles are fixed the first visit.
DUTIES AND RESPONSIBILITIES
The Service Advisor is accountable for performing the duties and responsibilities described below:
- Schedules service work and follows up with customers regarding upcoming service needs.
- Coordinates activities to ensure repair work is fixed during the first visit and on time.
- Identifies ways to improve customer service and service operations.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Provides accurate and honest advice to customers on the care of their vehicles when selling additional service work.
- Provides accurate cost and time estimates when scheduling appointments and discussing the problem.
- Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
EDUCATION AND EXPERIENCE REQUIREMENTS
- Minimum of High School degree or equivalent preferred
- Valid drivers license preferred
- Two years experience in an auto repair or service facility preferred
Park Chrysler Jeep asks all new employees to participate in a preplacement drug screen as well as a background check. If you are interested in this position, please apply to this posting with a resume including work history.
Job Type: Full-time
Pay: $40,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Health insurance
Shift:
- Day shift
Work Location: In person
Salary : $40,000 - $120,000