What are the responsibilities and job description for the DIRECTOR OF OPERATIONS position at Park Hyatt Beaver Creek?
Summary
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado’s Vail Valley. Embrace Vail’s finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails—all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.
The Director of Operations oversees hotel services including Food & Beverage and Rooms operations. Our Director will maximizes room and food and beverage revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. The Director of Operations will manage large events & ensure high volume occupancy special requirements. In addition, this position analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. The Director of Operations will conduct weekly Operations meetings, including monthly financial review with managers & senior hotel directors; prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. The Director of Operations will hire, manage& train direct reports and colleagues who are a part of the Food & Beverage and Rooms divisions.
Duties include:
Responsible for short and long term planning and the management of the Rooms & Food and Beverage operations in the front and back of the house
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Experience supervising all Operations Departments
Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
Experience developing standards and operating procedures
Coach and counsel colleagues to reflect Hyatt service standards and procedures
Qualifications
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel Operations experience (typically with Hyatt)
Service oriented style with professional presentations skills
At least 5 years' experience in a senior role in an Operations area
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Why Work for Hyatt?
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance (after 30 days)
- 401(k) retirement savings with company match
- Paid Vacation, sick days, new child leave
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free meals in our employee dining hall
- Employee Stock Purchase Plan
- Annual ski pass or health reimbursement
- Career growth and more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our Values: Respect l Integrity l Humility l Empathy l Creativity l Fun
Salary : $116,900 - $0
