Intern – Rooms Operation Summer 2025

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses onCentral Park South – has been completely reimagined as a departure from its neighbors and serves as aunique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center,Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimaginedindoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-artequipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park.

Overview

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as Operations, Front Office, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. 

Responsibilities

• Exposure to the overall operation of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations. 
• Assisting in the operations area in an attentive, friendly, efficient and courteous manner, providing all guests with quality service.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Opportunity to learn from the best in Rooms Management field and embark on an exciting experiences at Highgate.

Qualifications

• Currently studying for Bachelor ‘s degree, Graduate degree or equivalent in Hotel Management or related field. Course work in Hotel Rooms Management concepts and tools preferred. We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
• Strong communication skills are required.
• Applicants must also have the ability to multi-task in a fast-paced environment.
• Demonstrated aptitude for problem solving and problem identification.
• Proficiency in Excel, Word, and PowerPoint required.

Salary: $20/hr for 40 hour week/10 weeks

Salary : $20