What are the responsibilities and job description for the Payment Operations Manager position at Park State Bank?
CORE VALUES: Park State Bank’s Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do!
MISSION: The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience.
POSITION SUMMARY:
We are seeking an experienced Payment Operations Manager to lead our payment operations functions, including ACH, wire transfers, check operations, cash vault services, and non-posted items. This role oversees daily processing, reconciliation, compliance, and exception management across all payment channels. The ideal candidate brings strong leadership skills, deep knowledge of banking operations, and proven expertise in ACH and wire systems, check rules and processing, and cash vault oversight.
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the Bank at appropriate functions.
JOB LOCATIONS
The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success. We are always on the lookout for talented people to help us become the best. Most of our jobs are flexible to any of our office locations below.
NEMN MARKET: Grand Rapids, Nashwauk, Hibbing, Chisholm, Orr, Cook, Mt. Iron & Biwabik
DULUTH/NORTH SHORE MARKET: Duluth Central, Lincoln Park, Mt. Royal, Two Harbors & Silver Bay
MINNEAPOLIS MARKET: Minneapolis
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
ROLE QUALIFICATIONS:
Other Skills and Abilities:
- Strong knowledge of ACH rules and regulations, including NACHA guidelines and OFAC requirements.
- Familiarity with wire transfer protocols, SWIFT messaging standards, and international banking practices.
- Excellent analytical skills and attention to detail, with the ability to reconcile complex transactions and resolve discrepancies accurately.
- Proficiency in using banking software and systems, as well as Microsoft Office applications (e.g., Excel, Word).
- Effective communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues.
- Ability to prioritize tasks, manage multiple deadlines, and work independently in a fast-paced environment.
- Commitment to maintaining confidentiality and safeguarding sensitive financial information.
- Familiarity with BSA and high risk clients.
PERFORMANCE MEASURES:
- Timely execution of Rocks, To-Dos, active participation in L10 meetings
- Demonstration of Core Values
- Department Audit Performance
Education:
Preferred Accreditations: NCP, AAP or APRP
Compensation details: 64000-97000 Yearly Salary
Salary : $64,000 - $97,000