What are the responsibilities and job description for the Director of Property Operations position at Parker Palm Springs, LLC?
The Director of Property Operations is a strategic and hands-on leader responsible for overseeing all engineering, maintenance, and facilities operations at our prestigious 5-star desert resort. This role ensures the physical plant, infrastructure, and guest-facing amenities operate flawlessly to support an exceptional luxury guest experience, while maintaining brand standards, safety compliance, and long-term asset value.
The ideal candidate is detail-oriented, service-driven, and experienced in high-end resort operations, with a strong understanding of sustainability practices suited to a desert environment.
Key Responsibilities:
- Leadership & Strategy
o Serve as a key member of the resort’s executive leadership team.
o Develop and implement a long-term capital improvement and preventive maintenance plan.
o Lead and manage Engineering, Landscaping, Security, Sustainability, and Housekeeping Maintenance functions.
- Facility & Maintenance Oversight
o Ensure optimal operation of all systems including HVAC, plumbing, electrical, life-safety, irrigation, and pools.
o Proactively identify maintenance needs and execute timely repairs with minimal guest impact.
o Oversee vendor management, procurement of services, and contract negotiations for building systems and renovations.
- Sustainability & Efficiency
o Develop and monitor energy, water, and resource conservation programs aligned with environmental best practices for the desert climate.
o Maintain all regulatory compliance related to building systems, fire safety, ADA, and sustainability requirements.
- Guest Experience & Brand Standards
o Partner with Rooms, Spa, and F&B teams to ensure all guest-facing infrastructure is maintained to pristine standards.
o Quickly respond to operational challenges and ensure immediate resolution of issues that affect the guest experience.
- Team Development
o Hire, train, and mentor a high-performing facilities and engineering team.
o Foster a culture of accountability, safety, continuous improvement, and luxury service standards.
- Financial Management
o Develop and manage departmental budgets, forecasts, and capital expenditure planning.
o Track key metrics, control operational expenses, and optimize asset performance.
Qualifications:
- Minimum of 8-10 years progressive leadership experience in luxury hotel/resort operations.
- Strong knowledge of mechanical, electrical, plumbing, and life safety systems.
- Proven success managing multi-million dollar CapEx and renovation projects.
- Bachelor’s degree in Engineering, Hospitality Management, or related field (preferred).
- Experience working in desert or extreme climate conditions highly desirable.
- Advanced understanding of sustainability and green building certifications a plus (e.g., LEED, WELL).
- Strong interpersonal skills and ability to collaborate across departments.
- Available to respond to emergency situations on a 24/7 basis as needed.
Why Join Us:
This is a rare opportunity to shape the physical and experiential foundation of one of California’s premier desert resorts. You will be part of a passionate leadership team committed to excellence, innovation, and creating memorable moments for every guest - every time.
Salary Range for this position is $95,000 - $105,000.
Salary : $95,000 - $105,000