What are the responsibilities and job description for the Regional Director of Operations - Nashville position at Parking Management Company?
Job Details
Description
Parking Management Company is looking to hire a Regional Director of Operations. Can you lead and motivate others to work hard and reach their fullest potential? Would you like to work for an employer that recognizes the unique talents you bring to the job? Are you looking to advance your career within the hospitality industry? If so, please read on!
This operations management position earns a competitive wage. We provide fantastic benefits, including bonus opportunities, valet uniforms, flexible schedules, a daily pay program, cool cars, opportunities for growth, and more. Additionally, we offer our full-time employees a great benefits package. If this sounds like the right business administration opportunity for you, apply today!
ABOUT PARKING MANAGEMENT COMPANY
Founded over 25 years ago in Nashville, Tennessee, PMC is a well-established parking management leader that provides the highest level of valet services in cities across the United States. We are one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to uphold personal, longstanding relationships with our clients by maintaining the highest standard of customer service.
Even during our outstanding growth, we have never forgotten who made us the successful company we are now. We believe that customer service is not just for our guests but our employees as well. Our team is made up of exceptional individuals, and we want our associates to be excited about coming to work every day. We strive to maintain a positive work environment to help our employees thrive in their careers!
A DAY IN THE LIFE OF A REGIONAL DIRECTOR OF OPERATIONS
As a Regional Director of Operations, you ensure that guest service, account, city, and area managers perform all elements of the operation to contractual expectations. You are responsible for the overall business administration, strategy, and vision of market growth within your designated region. You manage, oversee, and provide leadership for all locations and associates within the territory. Working closely with operations management, you define performance measurements and implement strategies to increase productivity. Additionally, you develop and implement programs to improve guest and employee satisfaction. To ensure we have the best leadership for our teams as possible, you interview and hire for senior level management positions.
With great attention to detail, you manage operating, labor, and non-labor budgets. You also create, review, and maintain financials based on revenue analyses, budgets, profit-and-loss (P&L), and other accounting reports. With the information you uncover, you provide written and verbal weekly summaries on the operation to the COO. You collaborate with human resources and executive leadership to design programs that are market-competitive, reinforce organization strategy, and align with our business and sales objectives.
In addition to managing teams, you also work with outside vendors to increase business. You develop partnerships and market new business within the territory which includes valet parking, self-park, and other support services. With a focus on service standards, cost controls management, people development, revenue management control, and safety management, you lead your territory to success by example. This is why you are perfect for this business administration role!
Qualifications
QUALIFICATIONS FOR A REGIONAL DIRECTOR OF OPERATIONS
- 5 years of multi-site operations management experience in the hospitality industry, OR a bachelors degree in business administration/related discipline with 3 years of experience in multi-site operations
- Availability to travel up to 50% of the time
- Proficiency with Microsoft Office
- Valid in-state driver's license with a clean driving record
- Ability to pass a background check and drug screening upon hire
Experience in the parking or hospitality industry including guest and customer experience is preferred. Are you friendly and able to establish a good rapport with people easily? Can you represent our company in a professional manner? Is the management of both numbers and people your specialty? If yes, you might just be perfect for this operations management position!
WORK SCHEDULE
This business administration position works full-time.
ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?
If you feel that you would be right for this operations management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
ADA: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
EEO/ADA
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