What are the responsibilities and job description for the Automotive Service Advisors - Experience Req'd position at Parks Ford Hendersonville?
601 Duncan Rd., Hendersonville, NC 28792
AUTOMOTIVE SERVICE ADVISOR
Potential Income: Up to $75,000!
Only Experienced Should Apply!
Immediate PTO on Day 1 and 13 Days When the
New Year Rolls Around!
Parks Ford Hendersonville is proud to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
We are hiring now for experienced Automotive Service Advisors, and we want to talk to YOU! Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply online today! We value our employees and invest in their success.
We offer:
- Potential income up to $75,000!
- Medical, Dental, and Vision insurance after 60 days
- Short- and Long-Term Disability after 60 days
- PTO awarded day one – 13 days awarded as of January 2026
- Company-provided training and education.
- A friendly, professional work environment
- Opportunities for career advancement
Responsibilities – Service Advisor:
- Schedule appointments with customers
- Meet and greet customers
- Work with customer and technician to identify required maintenance using service history data
- Advise customers on necessary/suggested services, notify customers of any current special promotions and upsell additional services
- Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
- Estimate the cost of mechanical, electric, or other repairs
- Enter itemized estimate on service order and explain estimate to the customer to gain their understanding of all services provided
- Determine progress of repair/service orders and inform customers accordingly
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
- Review results of customer satisfaction surveys with the service manager
- Establish positive relationships with customers
Qualifications/Requirements – Service Advisor:
- Must have experience with demonstrated success as an Auto Service Advisor/Writer and have a pattern of 'sticking around'.
- Must be adept at working a plan for success and understand the processes necessary to achieve their objectives.
- High school diploma or equivalent
- Valid in-state driver's license
- Professional personal appearance
- All applicants must be authorized to work in the USA
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Salary : $75,000