Home Health Clinical Manager

Come Work for the Premiere Home Health Agency in Missoula!

Who We Are: Partners in Home Care is a nationally accredited non-profit organization that has been providing quality home health care services to patients and families throughout Western Montana since 1987. We are passionately committed to assisting patients and families in achieving optimal health, independence, and comfort through high quality, cost-effective home and community health-related services. With a staff complement of 200 strong, we serve a radius of 100 miles around Missoula with a broad array of professional healthcare including nursing, occupational therapy, physical therapy, speech therapy, social work and bereavement support. Our programs encompass Home Health, Hospice (the largest Hospice in the community), Home Infusion, Home Medical Equipment (including home modifications for those who want to age-in-place) and HCBS (the Medicaid “waiver” program that supports those who wish to live with independence).

What We Offer:

• Flexible schedule
• Benefits that include health, dental, vision, 401k retirement plan with company match, disability insurance, and more
  
• Paid Time Off that is very generous including extended leave and float holidays
• Tuition reimbursement
• Annual training budget for personal development
• Professional co-workers who are great at their jobs and love to help patients

Job Summary:

The Home Health Clinical Manager has direct responsibility for patient care services provided by the Home Health program. Acts as Home Health Nursing clinical leadership. This position serves as a pivotal point in communication with field staff, support staff, referral sources, other managers/departments, to ensure extraordinary service delivery. The Clinical Manager provides orientation, training and support for both newly hired and existing clinicians, serves as a mentor for case management, and participates in the assessment and planning of appropriate care.

Essential Duties and Responsibilities:

• Ensures the delivery of home health services in compliance with program/payer rules and physician orders.
• Reviews, plans, coordinates, manages and evaluates the activities of a multidisciplinary team to ensure the delivery of high-quality patient care services.
• Utilizes evidence-based practice in the field and implements standards of practice that guide practice improvement initiatives.
• Maintains a consistent focus on Key Performance Behaviors (KPBs) to drive favorable clinical and functional outcomes.
• Provides clear expectation of performance and measures adherence of best practice.
• Gives staff the tools/education and support to meet best practice.
• Assures current and accurate clinical records in compliance with documentation requirements and program specific rules for coverage, qualifying criteria, and Medicare Conditions of Participation. Reviews charts at critical time points to identify areas that require additional teaching, training, and clinician performance.
• Coaches and mentors staff, schedules and assists in onboarding and orientation.
• Assist clinical staff in problem solving related to routine service delivery, crisis, or other critical situations.
• Promotes safe work practices and work environments to protect the safety and wellbeing of employees and patients
• Serves on the agency’s QAPI/Compliance Committee. Provides the necessary follow-up training with staff to meet KPB’s. Implements care delivery best practices into the field consistent with outcomes of QAPI initiatives. Monitors care delivery in the field for competence and compliance.
• Coordinate the best experience for students using on-site and field internships and shadows with the goal of positioning PIHC as the employer of choice for services we provide.
• Participates in clinical management on-call rotation.
• Available to all clinicians for questions and support when needed.
• Performs other duties as assigned by supervisor.

Minimum Qualifications:

Two years of experience in Homecare; current Montana RN, PT, or OT license; bachelor’s degree or better directly related to licensure; and one year of supervisory experience is required. Excellent analytical and interpersonal skills required. Certification preferred.

Physical Demands & Working Conditions:

Work is performed in an office environment and maybe in the field in residences of patients. May require driving in varied weather conditions and could include exposure to blood and bodily fluids. The position includes regular use of a keyboard and use of hands, finger, handle, and feel. Occasional medium lifting may be necessary.