Poker Supervisor

Job Description

• Substantiate poker games business processes and table transactions in assigned areas during assigned shift; continual monitoring of assigned games to ensure game integrity and asset protection; practice excellent guest service and ensure dealers do also.
• Provide appropriate and professional care and service to guests.
• Acknowledge, greet and converse with customers who play at or approach assigned games.
• Substantiate table transactions and provide signatory validations as appropriate.
• Advise the supervisor of progress, disputes, problems, suspicious activity and substantial play.
• Ensure the protection and integrity of assigned games, currency, chips, playing cards and other assets in assigned areas.
• Comply with gaming regulations, internal controls, policies and business processes.
• Practice and foster open, clear, two-way communication with all related departments and superiors.
• Make suggests and recommendations for the enhancement of services and operations.
• Interact with department and company employees in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way and cross-culture communications.
• Assist in the recruitment, orientation, training, development, and scheduling of Poker Games personnel.
• Maintain an up to date knowledge of Company events and promotions and ensure dealers are briefed accordingly.
• Perform all other duties as assigned.

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Experience and Skills

Job Benefits

Company Benefits include (please note that some are reserved for Full Time Team Members only) :

Medical / Dental / Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match (after 6 months of employment - both FT and PT)

Short and Long Term Disability (after a qualifying period)

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

This is not a comprehensive list of benefits offered.