Patient Care Coordinator (PCC)

Position Role We are seeking a compassionate and dedicated Patient Care Coordinator to join our team and play a pivotal role in delivering exceptional care and support to our patients. This position is central to Pathway Healthcare's mission: TO HELP PEOPLE. By providing empathetic, non-judgmental care and assisting providers, you will help create a welcoming environment that encourages patients to return for continued treatment and wellness.

Key Responsibilities

· Manage a primary caseload, ensuring continuity of care for assigned patients.

· Create a supportive and empathetic environment to enhance the patient’s clinical experience by:

· Preparing for each visit by reviewing patient charts in eCW.

· Warmly greeting and escorting patients to their visit rooms.

· Conducting nursing assessments, including interviews, vital signs, weight measurements, and other relevant clinical tasks.

· Assist providers by sharing relevant patient information from assessments and setting up TeleHealth equipment when necessary.

· Monitor patient schedules, ensuring completion of both counseling and medical appointments.

· Safely perform clinical tasks such as drawing blood, collecting urine samples, pregnancy and alcohol testing, giving injections, and disposing of biohazard materials properly.

· Conduct Prescription Drug Monitoring Program (PDMP) research, educate patients on medication use and side effects, and maintain accurate prescription accountability logs.

· Facilitate medication access by working with insurance companies for preauthorizations and submitting appeals for denied claims.

· Support office efficiency by managing administrative tasks like answering calls, setting up appointments, ordering supplies, and assisting providers with scribing duties.

Qualifications

· High School Diploma or GED.

· Strong organizational skills and ability to multitask effectively.

· Compassionate and non-judgmental demeanor, with excellent interpersonal skills.

· Previous experience in nursing care within primary care, substance abuse, or mental health outpatient settings preferred.

· Current CPR or BLS certification is a plus.

Compensation and Benefits

• Competitive Pay: $17-$19 per hour depending on experience
• Health Benefits: Comprehensive health benefits, including free Teladoc services for full-time employees
• Paid Time Off: Generous PTO and holiday schedule
• Professional Growth: Opportunities for career advancement and continuous learning

Ready to make an impact? Send us your resume today!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $17 - $19