CLINICAL SUPPORT NURSE

JOB SUMMARY:

The Clinical Support Nurse is responsible for providing clinical guidance and expertise to the VP of Sales, Nutrition Therapy Consultants, and other clinical and non-clinical personnel.  He/she supports the company’s mission and coordinates care with other healthcare providers, the client, the client's family, and the community.  

QUALIFICATIONS:

• Active Registered Nurse license from the state where practicing is required.  
• 5 years of clinical experience (parenteral nutrition and/ or Nephrology experience preferred).
• Outgoing, engaging, and energetic.
• Self-starter, ability to work independently.
• Strong organizational and time management skills.
• Proficient in Microsoft Office software programs.
• Ability and willingness to travel where needed but specifically throughout the assigned territory.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent Patient Care America and its goods and services to Nephrologists and dialysis clinics.
• Provides guidance and clinical support in your designated region.
• Acts as a resource in problem-solving patient care issues.
• Assists with the introduction of IDPN and IPN therapies and equipment.
• Coordinates and schedules travel including airfare, hotel, and rental car in accordance with company travel policy. Travel on short notice may be required.
• Conducts in-service training on IDPN and IPN therapies.
• Trains dialysis center staff on how to administer/ start patients on IDPN.
• Assists in obtaining patient and doctor’s signatures on forms needed to start therapy.
• Trains patients and/or patient’s nurse/ caregiver on IPN and home IDPN therapy at the patient’s home.
• Uses company software to document all patient communications/interactions.
• Conducts care plan reviews for all home patient starts both quarterly and as needed. 
• Participates in the development/ evaluation of Patient Education/ discharge planning aspects of care.
• Provide customer feedback to corporate to improve customer satisfaction.
• Assists in sales presentations as directed by the VP of Sales.
• Conducts regional training programs for Nutrition Therapy Consultants.
• Participates in exhibiting at renal conferences as needed.
• Collaborates with Nutrition Therapy Consultants, Dietitians, Physicians, and other health care professionals to identify educational needs.
• Works with PCA’s Pharmacy staff in deciding what formula is appropriate to provide a patient.
• Maintains a friendly, professional, caring attitude towards customers and co-workers in all forms of communication.
• Other duties as assigned.