What are the responsibilities and job description for the Patient Service Coordinator position at Patient First?
The responsibilities of this job include, but are not limited to, the following:
- Supervising all Front Office employees;
- Registering and discharging patients accurately;
- Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
- Collecting patient payments accurately;
- Answering incoming calls in a warm and friendly manner;
- Submitting monthly staffing schedule for all Front Office employees;
- Reviewing all Front Office reports;
- Implementing established procedures and policies;
- Assisting with training new Front Office employees;
- Ensuring daily deposits are completed correctly;
- Evaluating and completing employee performance evaluations as directed;
- Organizing and conducting Front Office staff meetings;
- Providing positive, warm and friendly customer service in all interactions;
- Fostering teamwork and a positive, professional atmosphere;
- Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following:
- Employee must be at least 18 years of age;
- High school graduate or equivalent;
- Keyboarding experience required;
- Excellent verbal and written communication skills;
- One year of clerical experience preferred;
- One year of supervisory experience preferred