What are the responsibilities and job description for the Front Desk Associate position at Patrick OHara Salon?
We are seeking an outgoing and friendly Front Desk Associate to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong customer service skills, positive attitude, and the ability to manage multiple tasks efficiently. The Front Desk Associate will handle various administrative duties while always maintaining a professional demeanor.
Responsibilities
- Greet and welcome clients upon arrival with a warm and friendly attitude.
- Manage incoming phone calls, appropriately responding to inquiries.
- Perform data entry tasks, including client information and reservations into the scheduling system.
- Maintain accurate documentation and information on guests.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Handle basic accounting functions.
- Ensure the front desk area is organized, clean, and well-stocked with necessary supplies.
Qualifications
- Strong customer service skills with a focus on guest satisfaction.
- Proficiency in computer literacy, including typing skills.
- Excellent organizational skills with the ability to manage time effectively.
- Familiarity with phone systems and proper phone etiquette is required.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Free parking
Work Location: In person
Salary : $20 - $23