Need an EUC Desktop Support Engineer with in Fort Madison, IA 52627 

 

Job Description: -

 

 

•             Possess 5 years of relevant experience.

•             Experience with Microsoft desktop operating system and Windows application deployment, configuration and management

•             Windows Client Administration

•             Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.

•             Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

•             Identify, log and resolve technical problems with software applications or network systems

•             Identify potential changes and system improvements to present to senior team leaders for consideration and implementation

•             Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.

•             Where required, administer and resolve issues with associated end-user workstation network software products.

•             Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.

•             Ensure that work is carried out within agreed service levels and in accordance with department guidelines

•             Maintain client databases with up-to-date solutions and clear record of activities

•             Explain and document technical issues in a clear way to clients

•             Have proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune etc.

•             Develop in- depth technical knowledge and domain expertise within End User Computing technologies

•             Proactive and passionate of the End User Computing world, with strong interpersonal skills and excellent time management skills

•             Strong capabilities in Windows 10 ,11 support, migration & Deployment.

•             If necessary, liaise with third-party support and PC equipment vendors.

•             Perform related duties consistent with the scope and intent of the position.

•             Hands on Experience End to End Desktop/Laptop life cycle management.

•             Experience and desire to work in a Global delivery environment

•             Communication and Analytical skills

 

Desirable (not mandatory): Relevant technical & process certifications:

•             ITIL V3

 

·        Location: Fort Madison, IA 52627.

·        Hourly rate on 1099: Open but competitive. 

 

Are you a EUC Desktop Support Engineer that loves the fast paced, ever-changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team!

If you are interested in becoming part of our winning team, please APPLY NOW! 

 

Thanks & Regards,

M V Srikanth

Patriot Global Services

 

Founded in 2008 by a former corporate information technology strategic sourcing and procurement professional, we endeavored to build a staffing and services firm based on extensive buy-side experience. Our culture is characterized by the drive and commitment developed during our US military service. Years later, we are proud to have retained the clients that put us "on the map".

Today, our Labor-On-Demand service is rapidly expanding to meet our clients' need for short term IT projects and support and longer contracting engagements.  We pride ourselves on understanding our client's need, finding, dispatching and managing qualified technicians for on-site projects. Our clients are delighted with our responsiveness, attention to detail and appreciate the hassle-free service request process.

A close-knit group of seasoned, knowledgeable professionals, we have grown because of our ability to develop and maintain valued business relationships. We over-deliver on our promises. We only take on clients or projects for which the success of all parties is certain. 

Patriot Staffing and Services provides discounted payroll management services for Wounded Warriors Project™ employees. “The Wounded Warrior Project is a cause very close to Patriot’s mission and values – to support those who have served in the United States Armed Forces,” said Thomas Loffredo, Founder and Principal of Patriot Staffing & Services. “As a veteran of the U.S. Army, this partnership is important to me on both a personal and professional level. Patriot was built with a spirit of giving back to the community, particularly the military community.”

Patriot is honored to partner with companies who are dedicated to supporting those who have served our country and intends to further expand strategic alliances and initiatives with like-minded clients and military outplacement offices.