What are the responsibilities and job description for the Second Hand Electronics Buyer/Lister position at PayMore®?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills, a collaborative spirit, and the ability to analyze customer inquiries effectively.
Duties
- Respond promptly to customer inquiries via phone, email, and chat while maintaining excellent phone etiquette.
- Provide accurate information regarding products and services to enhance client satisfaction.
- Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
- Perform data entry tasks to maintain up-to-date customer records and information in our systems.
- Collaborate with sales teams to identify opportunities for upselling or cross-selling products based on customer needs.
- Analyze customer feedback and issues to provide solutions or escalate when necessary.
- Assist in training new team members on best practices in client services and customer support.
Experience
- Previous experience in a customer service role is preferred but not mandatory.
- Bilingual candidates are highly encouraged to apply, as this will enhance our ability to serve a diverse clientele.
- Proficiency in computer skills is essential for data entry and managing customer interactions effectively.
- Strong collaboration skills are necessary for working alongside sales teams and other departments.
- A solid understanding of client services principles will be beneficial in delivering exceptional support.
Join us in creating positive experiences for our customers while developing your skills in a supportive environment!
Job Type: Full-time
Pay: Up to $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Riverton, UT 84065 (Required)
Ability to Relocate:
- Riverton, UT 84065: Relocate before starting work (Required)
Work Location: In person
Salary : $17