What are the responsibilities and job description for the AM In Room Dining Server position at PCH Hotels & Resorts?
People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
SUMMARY To deliver Room Service orders to the appropriate room in a hospitable and timely manner by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Maintain a POSITIVE attitude.
- Garnishes and decorates dishes preparatory to serving.
- Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by hotel’s size and practices.
- Deliver Room Service orders to the appropriate room in a timely manner.
- Do all assigned sidework.
- Report gratuities within company guidelines and federal law.
- Maintain PCH Hotels & Resorts service standards.
Our Benefits Include:
- Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
- 401K with Company Match
- Employer Paid Life Insurance
- Complimentary Employee Assistance Program
- Paid Time Off to include Vacation, Personal, Sick, & Holidays
- Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
- Tuition Reimbursement Program
- PCH University & Professional Development Series
- Associate Referral Program
Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!
You belong here. Join the PCH Hotels & Resorts family, where we put people first.
Licenses & Certifications
Preferred- Tips Certified
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)