What are the responsibilities and job description for the Call Center Agent position at PCMSI-Professional Communications Messaging...?
HIRING FULL and PART TIME SECOND SHIFT, Erie PA
PCMSI values employees and provides paid training and excellent medical benefits along with vision, life, and dental insurance, a simple IRA savings plan, and paid vacation. PCMSI also offers competitive pay, yearly raises, opportunities for overtime pay, and growth within the company.
PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.
PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.
**PCMSI is not a telemarketing company. Position is comparable to a receptionist's duties. There is no telemarketing, up-selling, or commission based sales of any kind accompanied with this position
We are looking for friendly, reliable, team players with:
· Professional References
· Strong work ethic
· High School Diploma or equivalent
· Reliable transportation
· Type 30 WPM
· Computer literacy
· Polite and clear speaking voice
· Spelling and grammar skills
· Punctual and reliable
· Weekend and holiday availability
We are open 24/7/365
Mid-Shift: 10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm
Second Shift: 2pm-10pm, 3pm-11pm
* $1/hr Shift Differential Pay for 2nd and 3rd Shift Hours (3pm-7am)
Job Types: Part-time, Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- Under 1 year
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Weekends as needed
Work setting:
- Call center
- In-person
Application Question(s):
- Have you interviewed or been employed at PCMSI in the past?
- Are you available to work weekends and holidays?
Education:
- High school or equivalent (Required)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Salary : $1 - $14