Business Office Manager

Peaceful Pines Senior Living is committed to providing exceptional care and service with compassion.

This position will be responsible for providing a welcoming experience to residents and visitors. Coordinating clerical office services such as organizing files, appointment-setting, record control, and specific projects as directed for Peaceful Pines. The Business Office Manager will serve as the primary front desk manager and receptionist. This position will report to the Executive Director and agrees to comply with and perform the duties and responsibilities as described below.

DUTIES AND RESPONSIBILITIES TO INCLUDE:

• Initiate SHINE daily-Exhibits "I can do that Attitude and Actions".
• Ensuring visitors follow entry and exit procedures.
• Responsible for a positive first impression for our guests

• Sorting, delivering, and sending mail.
• Managing, ordering, tracking, and putting away inventory and supplies.
• Managing the day-to-day transportation calendar, working with the nursing staff and transportation assistant to ensure residents are ready for appointments and leave the facility on time with the correct paperwork.
• Drafting posters, notices, letters, and other items
• Maintaining files, performing data entry, and dealing with other administrative support tasks
• Assisting Executive Director and other department managers with projects, scheduling appointments,
• Assisting with tours, resident admissions, and new hires as needed.
• Assist with the emergency management program and MSDS sheets for the facility
• Making and answering phone calls, taking messages, greeting customers, residents and vendors, and managing other administrative duties and tasks

• Printing and providing the appropriate paperwork to accompany residents on appointments and ensuring they return any orders or medical records.

• Filing resident and employee records.
• Clerical work, entering data into various systems such as Welcome Home, PCC, iSolved, Slack, TELs etc.
• Managing the credit cards and expense reports, coding expenses, scanning and managing invoices and facility bills

• Assisting the Administrator in preparing for the monthly all staff meetings
• Obtaining quotes for supplies, equipment and services, ordering food, ordering flowers and getting cards for special events, event planning, and assisting with meals and activities as needed.
• Handles special administrative projects, including overflow work from department heads.
• Assists residents, family members, vendors, employees, and visitors with any and all needs.
• All other duties as assigned by the Executive Director.

Preferred Skills and Qualifications:

• Effectively manages high stress situations, diffuse, resolve issues and make problems better.
• Must have a valid driver's license.
• Must be willing and able to pass a background check as a condition of employment.
• Long-term care experience preferred.
• Time management and multitasking skills while maintaining a high level of accuracy.
• Excellent verbal and written communication skills
• Strong organizational skills and ability to multitask.
• Problem-solving and decision-making skills