What are the responsibilities and job description for the Receptionist position at Peacefull Minds Wellness Center?
Front Office Receptionist - Mental Health
Peaceful Minds Wellness Center
Casper, WY, USA
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We are looking for a full-time Front Office Receptionist who will assist the day-to-day client and provider workflow, and provide interpersonal time with clients.
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Benefits:
- Paid Orientation
- Generous PTO plus 8 paid holidays
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Job Responsibilities:
- Answering and managing incoming multi-line phone system
- Taking detailed messages
- Following up with clients to collect updated demographic information
- Scheduling prescriber follow-up/routine appointments
- Call for appointment reminders
- Occasionally greets incoming visitors and checks patients in for appointments
- Occasionally collects appropriate copay/coinsurance for services billed
- Occasionally explains outstanding balances and statements to clients
- Ensure all clinical staff receive correspondences or collateral information from patients, families, or referral sources
- Maintains confidentiality of patient information
- Other duties as assigned
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Required Knowledge, Skills, and Abilities:
- Excellent communication, analytical skills and attention to detail
- Highly disciplined, self-motivated and able to work independently
- Ability to adapt to a fast-moving (and exciting!) growth environment
- Microsoft Office Suite proficiency
- Excellent typing capabilities
- Good attention to detail in data entry and documentation
- Good verbal and written communication skills
- Good telephone and client relation skills
- Ability to organize and maintain records and materials
- Strong analytical and problem-solving skills
Special Skills/Equipment: Ability to operate computers and software. Proficient in typing and speed. Ability to communicate effectively with all levels of personnel, internally and externally.
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Qualifications (Preferred, not required):
- Customer service: 2 years
- Medical/insurance Terminology: 1 year
- Mental Health Industry Experience: 1 year
- High School Diploma (Required)
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Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Work Location: One Location
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Job Type: Full-time
Pay: From $14.50 per hour
Expected hours: 36 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Casper, WY 82601: Relocate before starting work (Required)
Work Location: In person
Salary : $15