What are the responsibilities and job description for the Host/Hostess position at Peak Restaurant Partners IHOP?
Job Summary
As a Host/Host, you will be the first point of contact for guests, providing a welcoming and efficient experience. Your role is crucial in creating a positive impression for patrons.
Responsibilities
- Greet guests with a friendly and professional demeanor
- Manage reservations and seating arrangements
- Assist in maintaining cleanliness and organization of the dining area
- Answer phone calls and take reservations
- Collaborate with servers to ensure smooth service flow
- Provide excellent customer service to enhance guest satisfaction
Qualifications
- Previous experience in a restaurant or hotel setting is beneficial
- Proficiency in phone etiquette and handling reservations
- Familiarity with Aloha POS or similar Point of Sale systems is advantageous
- Strong customer service and guest relations skills
- Knowledge of food service and hospitality industry practices
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical Setting:
- Casual dining restaurant
Shift:
- Morning shift
Ability to Commute:
- Bismarck, ND 58503 (Required)
Ability to Relocate:
- Bismarck, ND 58503: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18