Site Human Resources Manager

• Serve as the primary HR contact for the Miami site, supporting both warehouse and office personnel.
• Develop and implement HR strategies and programs aligned with business goals and tailored to site-specific needs.
• Provide bilingual (English/Spanish) HR support to employees and managers, ensuring effective communication across a diverse workforce.
• Partner with local leadership on workforce planning, organizational development, and succession planning.
• Oversee and execute full-cycle recruitment, onboarding, and offboarding for all site-based positions.
• Ensure compliance with federal, state, and local labor laws, particularly those relevant to Florida employment standards.
• Maintain and administer employee records, HRIS updates, and HR documentation in line with company policy.
• Manage and resolve complex employee relations issues; conduct thorough and timely investigations.
• Support performance management processes, including goal-setting, reviews, coaching, and disciplinary action when needed.
• Promote a culture of safety and ensure HR support for safety programs and compliance within the warehouse.
• Coordinate site-specific employee engagement initiatives, events, and recognition programs.
• Conduct training on HR-related topics including policies, workplace behavior, and compliance.
• Monitor key HR metrics such as turnover, absenteeism, and engagement, and propose action plans accordingly.
• Liaise with corporate HR and other departments to ensure alignment and implementation of company-wide HR initiatives.
• Ensure site-level HR policies and practices are consistent and effectively communicated to staff in both English and Spanish.

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5 years of progressive HR experience, preferably in a site-based HR management role supporting both warehouse and office environments.
• Fluent in English and Spanish (verbal and written) – Required.
• Strong knowledge of U.S. labor laws and HR best practices.
• Experience managing employee relations, compliance audits, and performance management.
• High level of cultural awareness with experience working with diverse teams.
• Excellent communication, interpersonal, and organizational skills.
• Strong ability to build relationships and influence across all levels of the organization.

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION: Step changed delivery in safety, quality, and/or cost

• Must be fully bilingual in English and Spanish. Additional primary company languages include French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

• While this role does not currently supervise direct reports, it may provide guidance to site coordinators or administrative support staff as needed.

• Able to take accountability and responsibility for business target delivery and decision making.
• Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

• Internal Customer
• HR Department
• Executive and Senior Leadership Team

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.