What are the responsibilities and job description for the Receptionist position at Pearle Vision?
ABOUT US:
This is not just a job..........it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve is dependent on the happiness of our associates, so you'll receive excellent compensation and a benefits package with additional perks designed to make you smile. We consider our work environment our sanctuary and take great efforts to protect it from negativeness from the outside or from within.The work you do will be challenging yet rewarding. But you'll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews!
BENEFITS:
- Competitive Compensation
- Paid Vacations
- Unpaid Time Off
- 6 Paid Holidays
- 5 Paid Sick Days
- Paid Birthdays
- Medical Benefits
- Complimentary Eyewear
- Family and Friends Discounts
Major duties and responsibilities:
- Answers phones in a timely manner and transfers call to the appropriate individual or department.
- Greets patients without delay when they enter the office; shows urgency in providing the highest level of service to all patients and satisfying their needs.
- Determines the reason for the patients' visit and takes time to explain all required paperwork, tests, products, and services as well as communicates the appropriate time frame.
- Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult to please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary.
- Process claims and enters patients orders.
Skills:
- Strong communicator and listener to patients and associates
- Strong interpersonal skills (friendly, caring, patient)
- Sales skills
- Familiarity and efficiency with computers and on adapts quickly to new software
- Strong organizational skills
Education& Experience:
- High School Graduate or equivalent
- Comparable experience typically achieved with a minimum of 1-2 years in a retail environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.