Office Assistant

Description

General Performance Responsibilities:

1. Protect the legal and financial welfare of the dealership.
2. Support the efforts of other employees to be successful.
3. Assist all co-workers, managers and customers with information they need promptly and accurately.
4. Set an example by maintaining a positive attitude and being professional at all times.
5. Use sound accounting practices and procedures to ensure accuracy consistency.
6. Keep all customer information private; do not discuss customer information over the telephone or in person without verifying the customer’s identity.

Daily Procedures:

1. Process floorplan payoffs on new vehicles sold.
2. Scanning and filing all office paperwork and title jackets.
3. Process dealer trades and used vehicle purchases.
4. Prepare shipments (FedEx, UPS, USPS) for titles and office staff.
5. Process and post new vehicle invoices.
6. Send and process trade payoffs.

As Needed:

1. Back up to billing clerk.
2. Follow up on dealer trade payments and MSO’s.
3. Back up to wholesale title lists.
4. Issuing customer refund checks.

Weekly Procedures:

1. Follow up on trade title status.

Semi-Monthly:

1. Print and maintain forms in supply area.
2. Fill office supply orders and maintain office supply inventory.
3. Maintain company vehicles, TRAC and demo vehicles.

Monthly Procedures:

1. Salesperson License renewals.
2. Review schedules and help to clear them and make adjustments.
3. Assist with bank reconciliation.
4. Assist with Sales Tax, Rental Tax, and Tire Fee filings.

Annual Procedures:

1. Dealer plate audit & renewals.

Qualifications

• Ability to read and comprehend instructions and information. 
• At least one year of successful general office experience. 
• Dependable, detail-oriented, consistent, flexible in office operations
• Good computer and telephone skills as well as decision-making and problem-solving skills. 
• Ability to maintain excellent customer relations and customer confidentiality.
• Professional

Salary : $18 - $20