What are the responsibilities and job description for the Patient Care Coordinator position at Pediatric Center For Wellness Pc?
- Be an effective communicator, greet patients and visitors with a smile and warm welcome!
- Answers phone calls, schedules appointments and referrals, transfers patient inquires and ensures patient follow-up by end of business day
- Prepares new patient records, organizes files and updates patient charts.
- Prepare billing packets of each day for billing department
- Schedule and confirm appointments; perform insurance verification, as needed
- Collect co-pays, deductibles and inquire on account balances
- Maintain an organized workspace and perform inventory of administrative supplies
- Fulfill requests for medical records, sports physicals, etc. upon request
- Distribute mail and handle routine correspondence
- Distribute incoming reports and correspondence to update files in patient charts or present to clinical team/leadership for follow-up
High School Diploma preferred
Effective Communication Skills
Proficient computer skills
One Year of Customer Service Experience
One Year of Medical Center Experience
One Year of Call Center Experience preferred
Patient Care Coordinator
Upstream Rehabilitation -
Atlanta, GA