What are the responsibilities and job description for the LOGISTICS SPECIALIST II position at Pegasus Logistics Group?
Dynamic, collaborative, creative, motivated - not the typical words you think of when describing a Freight Forwarder, but then again, our award-winning culture and team are far from commonplace in this industry Job Summary: PEGASUS Logistics Group is committed to our promise of providing a superior customer experience. Customer service embodies the energy, spirit and focus of our associates. Service is our passion and that passion sets us apart from the rest. The role of Logistics Specialist II is the leading indicator of this commitment. Our Customer Service team has a very high initiative and a tremendous desire to “serve the customer.” Each of our team members understand and aligns to PEGASUS Logistics Group’s mission and core values. In doing so, they conduct themselves accordingly and continually display this commitment through their work in serving our customers and other important stakeholders, internally to the company. Major Duties and Responsibilities: Handle all income calls in a timely, professional, courteous manner Back up Logistics Specialist I Expected to handle order entry/data entry of all shipment specifics with 100% accuracy Dispatch shipments for pickup once data entry is completed Create and maintain relationships with clients and vendors Assist our accounting department by providing backup information as necessary Participate in cross training and continuous skill development Perform other duties and responsibilities as requested, i.e. reports, file record maintenance, etc. Ensure accessorials are being added appropriately under our vendor and customer costs lines as necessary Confirm pickup completed as expected and verify pieces’ weights and dimensions Must be able to occasionally work weekends and after hours during peak times Perform other duties and responsibilities as requested Required Knowledge, Skills, and Abilities: High School Diploma or equivalent No prior experience necessary Desired Knowledge, Skills, and Abilities: Must be confident, team-oriented, and enjoy working in a fast-paced environment Self-managed and highly motivated Displays integrity, reliability, empathy, and strong work ethic Possess excellent verbal and written communication skills Results-oriented; Display sense of urgency Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are. Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.