What are the responsibilities and job description for the IT Support Assistant position at PeggNet, LLC?
This is a full-time position within a school district as a technical assistant. The ideal candidate is someone who is tech-savvy and looking to break into the IT field, possibly attending school at night or online. People skills are a must. The position will focus on Chromebook troubleshooting, inventory and tracking device repairs. Must be detail-oriented, and capable of multitasking.
The ideal candidate will possess the following:
- Meticulous organization and strong communication skills (written and verbal)
- Extremely customer focused and able to convey complex concepts in a simple manner
- Chromebook break/fix
- Fluent knowledge of Chrome, PC and MAC hardware and software (Windows, MAC, OSX, ChromeOS, iOS and Android)
- Fundamental familiarity with printer maintenance and management, interactive classroom technologies, and Google apps for work & education
- Proven experience as a Desktop Support Technician providing day-to-day support to end-users in an enterprise environment is a plus!
- Ability to create training/how-to documentation and provide instruction to end-users
- Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
- Ability to work responsibly with or without direct supervision
- Ability to deliver quality results on time utilizing practical time management skills.
Must have own transportation and a valid Driver's License
E-Verify Statement - Peggnet Computers participates in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees and existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, please visit www.uscis.gov and click on the 'E-Verify' logo.
NJDOE Background Screening School Employee Training and Compliancy - ALL of our staff are fingerprinted and have background screenings performed in accordance with NJDOE Requirements at NJDOE approved facilities. For more information on this screening please visit http://www.state.nj.us/education/genfo/faq/faq_crimhist.htm