What are the responsibilities and job description for the Front Desk Receptionist - Luxury Spa (FT & PT) position at Pelican Grand Beach Resort?
Description
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur.
156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Oh yes please!
The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a luxury Spa Receptionist to join our team at PURE SPA. Come play with us!
If you are PASSIONATE about BEST in SERVICE, here is why you want to work for us….
At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts by providing genuine service, the relationships we build with our guests and creating unforgettable experiences.
Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks.
Benefits
At Pelican, we often celebrate our employees’ accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.
We also offer AWESOME benefits such as:
- 401K (and 401K matching)
- Paid Time Off
- Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
- HUGE employee discounts
- Multiple parking options
- One free meal during your shift
- Many recognition programs
- Incentive programs
- Referral programs
- Growth opportunities
At Pelican Grand Beach Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Enough about us for now…..here is what we want from you!
Essential Responsibilities
Located oceanfront and rooftop inside Pelican Grand Beach Resort, you will be responsible for:
- Greeting and engaging with spa guests.
- Providing prompt and courteous service.
- Maintaining order and cleanliness of the spa facility.
- Answering phone and coordinating appointments.
- Completing point of sales transactions.
- Exceeding client expectations with re-booking and retail/take home suggestions.
Spa Operational Hours:
- Sunday through Saturday
- 9am to 6pm
Shifts:
- 8:15am - 2pm
- 12pm - 6:15pm
- 8:15am - 6:15pm
Requirements
Here is what our ideal candidate brings!
- High School graduate
- Some college preferred
- 1 - 2 years related experience required
- 1 - 2 years related spa experience preferred
- Experience in a high volume environment
- Outgoing and engaging personality
- Must be able to multitask.
- Heightened telephone etiquette and computer skills are a must.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.