In Home Sales Rep

The Sales Business Development Representative will play a key role in expanding Pella KC’s customer base and enhancing existing relationships. sells directly to homeowners acting as general contractors and to homeowners who benefit from our installation services. Sales will be restricted to the Metro Kansas City 8 county area.

• Maintain and enhance relationships with existing customers while actively seeking and acquiring new business opportunities to achieve growth objectives.
• Address and resolve customer issues effectively, and negotiate conflicts in a manner that aligns with company policies and customer satisfaction.
• Present product offerings during preset in-home sales consultations using a proven, scripted sales process
• Sell product lines as approved by management
• Manage a schedule effectively to ensure customer satisfaction from sale to project completion.
• Work independently throughout the day with customer appointments, visiting on-going customer projects, completing necessary administrative tasks and effectively calling upon previously met with customers.
• Provide exceptional customer service, ensuring accurate information and timely follow-up.
• Maintain and make available when requested, a complete customer list containing name, address, phone numbers, and other pertinent account data in Salesforce.
• Professionally and honestly represent products and services without making any false claims or warranties.
• Provide accurate and correct information from Pella KC to consumers in regard to pricing, product instructions, contracts, quotations, and reports.
• Provide all necessary paper work and related follow up information to ensure accurate and orderly installation of products to the customer within the confines of established company production and installation schedules.
• Cover the front desk and/or showroom when scheduled.
• Actively advocate for Pella products and services beyond the workplace. Develop and communicate a strong value proposition to prospects and clients.
• Provide outstanding customer service.
• Attend required sales meetings and team conference calls.
• Solve problems and negotiate conflict.
• Operate within company policies and procedures.
• Perform positively within a goal-oriented environment.
• Acquire new customers through self-gen activities to meet growth objectives.
• Be responsive.
• Maintain a team attitude.
• Accept personal responsibility for performance.
  
  

PPKC values our team members and offers a total rewards package that supports the health, life, career and retirement of our team members. The available plans and programs include

• Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
• Wellness program
• Fitness device reimbursement with enrollment in a company offered medical plan
• Dental (including orthodontia)
• Vision benefits
• 100% company paid life insurance and long term disability insurance with option to buy-up additional coverage
• Health savings account
• Supplemental health protection plans (accident, critical illness, hospital indemnity)
• Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
• 401(k) with company match with access to free financial planning and consulting services
• Paid Time Off and Volunteer Time Off
• Employee Discounts on product
  
  

This role has a training salary base of $35,000 per year with the opportunity to earn commissions on sales. Company vehicle is provided (fuel and maintenance covered by company) and team members will be paid a monthly cell phone reimbursement.