What are the responsibilities and job description for the Customer Service Representative - Dispatcher position at PELLES HEATING & COOLING SERVICES INC?
Join the Pelles Heating & Cooling Services team in Mars, PA as a full-time Customer Service Representative - Dispatcher and be at the heart of our mission to provide top-notch heating and air conditioning solutions!
WHY YOU SHOULD JOIN US
At Pelles Heating & Cooling Services, we prioritize our team members' well-being. Enjoy a competitive pay range of $18 - $22 per hour, along with company-wide benefits including health, vision, life insurance, Aflac-sponsored benefits, 2 weeks of paid vacation, 7 ½ paid holidays, $50 phone bill reimbursement, self-insured cash benefits, Smart Dollar Program for finances, paid training and classes, uniforms, company lunches, and a commitment to a healthy work-life balance. Join us and become part of a vibrant company culture that values excellence, growth, and a supportive work environment!
BECOMING OUR CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER
As a Customer Service Representative - Dispatcher, your daily responsibilities unfold as a well-coordinated symphony of service excellence. You'll work a Monday through Friday schedule between 8:00 AM and 4:30 PM. Your adept handling of customer inquiries, whether through phone, text, or email, ensures a trail of satisfied clients. Your organizational prowess shines as you expertly schedule appointments, ensuring our field technicians are dispatched with precision. Behind the scenes, you seamlessly navigate administrative intricacies, weaving together paperwork with finesse. Your commitment to meticulous record-keeping enhances the overall efficiency of our services.
Do you have any of these preferred qualifications? If so, we need YOU as our Customer Service Representative - Dispatcher!
- 1 year of customer service experience
- Experience using Microsoft Word and Excel
- Geographical knowledge of the service area and map reading skills
- Exceptional communication and customer service skills
LEARN ABOUT US
At Pelles Heating & Cooling Services, our mission is to create comfortable spaces for our customers by delivering exceptional heating and cooling services. We take pride in prioritizing our customers' needs and providing top-quality installations and maintenance. Our friendly team works collaboratively, supporting each other and fostering an atmosphere of growth and camaraderie.
We value work-life balance, offering a flexible work schedule that allows you to maintain a fulfilling personal life while excelling in your career. Our commitment to your professional development is unwavering, as we provide paid training and opportunities to enhance your skills. Quarterly social events bring us together to celebrate our successes and build lasting connections.
READY TO TAKE THE NEXT STEP IN YOUR CAREER? APPLY NOW!
Our initial application process is quick, easy, and mobile-friendly. Join Pelles Heating & Cooling Services and be part of a team where your contributions make a real impact. We look forward to welcoming you aboard!
Salary : $18 - $22