What are the responsibilities and job description for the Telephone Operator position at Pencor Services?
Company: Palmerton Telephone
3 day Flex WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays)
*Note: Although there is a work-from-home component to this position, Candidates must live in Pennsylvania, be able to complete the training period in the Palmerton office and then be able to come into the office when scheduled thereafter. Must have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space.
A friendly and reliable Telephone Operator is needed to work a rotating switchboard schedule at the Palmerton Telephone Company. Excellent benefits package!
Primary responsibilities include:
- Answering phones and properly routing calls
- Monitoring Alarms and Medical Alerts
- Providing answering Services for Doctors’ offices and others
- Other duties as assigned
Qualifications:
- H.S. Diploma or G.E.D.
- Established residency in Pennsylvania
- Valid PA Driver's License and good driving record
- Computer Proficiency
- Knowledge of Microsoft Office Programs preferred – Outlook, Word and Excel
- Familiarity with the local area helpful
- Excellent Communications Skills - Pleasant Speaking Voice
- Neat penmanship
- Dependability / Reliability
- Ability to multitask
- Ability to be detail oriented
- Ability to work in a team environment
- Ability to handle phone calls in a calm and professional manner in all circumstances
- Ability to work a very flexible schedule in order to accommodate Swing Shift (1st, 2nd and 3rd Shift schedule rotation) to include weekends and holidays as required
INDHP
Salary : $13
