What are the responsibilities and job description for the Medical Front Office Associate position at Peninsula Eye Care, LLC?
Peninsula Eye Care is a friendly, family-oriented optometry practice serving all of Southeastern Virginia. Our fast-paced private optometry practice is seeking a Front Office Associate who will provide excellent patient care to all. This front office team member will work as the check-out associate.
The ideal candidate for our practice exhibits the following qualities:
- Professional attitude and appearance.
- Customer service oriented.
- Multi-tasking and time-management skills.
- Detail oriented.
- A strong work ethic.
- A team player.
- Cheerful with a friendly demeanor.
The duties of our front desk check-out associates are:
- Welcome and greet patients as they arrive.
- Assist the check-in person when needed to cover breaks or assist with check-in workflow.
- Answer a multi-line phone in a friendly and efficient manner to schedule appointments, answer patient questions, and order contact lenses.
- Utilize EHR/EMR to post patient charges, assign insurance allowances, and collect patient payments.
- Assist patients with questions regarding patient statements and insurance benefits.
- Research and confirm patient insurance benefits.
- Other tasks assigned by the front office manager.
Familiarity with EHR/EMR use is important, however, we provide on-the-job training for all aspects of the position. Previous medical office experience or education is preferred.
Job Type: Full-time
Starting salary: $15 – $17 per hour depending on experience
Benefits: PTO, Wellness Hours, IRA, Exam and Materials Discounts, Uniform Allowance, Paid Holidays
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- Employee discount
- On-the-job training
- Paid time off
- Retirement plan
- Uniform allowance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $15 - $17