Systems Engineer

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. 

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

The Systems Engineer is responsible for all onsite service and support needs for our customers, IT and IT business units. This relates to all technology, to include: virtual workstations, servers, patch management, and vendor specific hardware and software.

The Systems Engineer will:

• Provide Tier 3 support, troubleshooting, and root cause analysis for EUC-related issues
• Have critical and analytical thinking, able to interpret monitoring and logging, able to troubleshoot, deliver an RCA and provide solutions to future proof systems
• Provide multi level deployment support for software (this would be MDM, PDQ, AppVols etc) Nothing specific
• Maintain virtual desktop infrastructure (VDI) solutions, including hybrid, multi cloud deployments
• Configure and maintain application delivery including lifecycle management
• Develop and maintain custom Operating system images and deployment processes
• Integrate mobile device management (MDM) solutions like Workspace ONE for unified endpoint management
• Implement disaster recovery and business continuity plans for hybrid environments, leveraging cloud solutions
• Collaborate with networking and security teams to design and implement secure remote access solutions and general VDI compliance.
• Automate deployment and configuration tasks using PowerShell, APIs, and other scripting tools
• Stay up-to-date with latest EUC technologies and industry best practices

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. 

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: 

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave 
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement 
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role 
• Higher in range - Experience and skills add value above typical requirements of the role 

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. 

Salary : $75,000 - $130,000