Longo Toyota Collision Center Office Coordinator

Overview

We are looking for a candidate that can thrive in a demanding and fast-paced environment. The Office Coordinator is responsible for the reconciliation of repair orders, accounts receivables, answering a high-volume switchboard, cash handling, and other office duties. We are looking for a dedicated individual as this is a full-time position and will require working rotating Saturdays.

This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills (in person, online, over the phone) when updating our guests! We are searching for men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team!

The Office Coordinator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly rate of $17.50.

*This position is 100% on site at Longo Toyota in El Monte, CA.

Perks of working with us:

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member Referral Bonus Program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Development and growth opportunities
• Free Employee Parking
• On-site gym, free of charge to team members 

Responsibilities

• Collects the total retail charges from the guests in cash, check, or authorized charge account
• Makes change and issues receipts to guests
• Uses various dealership software programs for input and retrieval of information, such as determining the status of guest’s vehicles
• Closes or finalizes all repair orders for which funds have been received in computer system
• Reconciles cash drawer daily
• Answers guests’ questions’ concerning services performed or products purchased, or refers them to someone who can
• Handles guest’s complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
• Files repair orders and performs data entry for the CRC, as directed by management
• Answers, transfers, and provides information to incoming service calls
• Performs other administrative duties as assigned
• Maintains high ethical standards in all actions 
• Maintains assigned workspace in an organized and clean manner
• Always maintains a professional appearance

Qualifications

• A high school diploma or equivalent
• A minimum of one (1) year cash handle ling experience, preferred
• Knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
• Ability to pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, Internet and in person; and use standard office equipment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
• Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Operating motor vehicles and/or heavy equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group

BECAUSE WE ARE AWESOME!

Benefits of working with us:

• Full suite of medical benefits, which includes health, dental and vision insurance.
• 401K with a generous Company match
• Team member discounts for cars, service, parts, and retail goods
• Tuition reimbursement
• Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
• Employee Referral Bonus Program because your friends will want to work where you do.
• Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

ABOUT US

Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales.  We understand that the wants and needs of our guest are changing every day.   By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world’s largest dealership. 

We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career.  Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success. 

Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn’t fit your personal needs.  We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them.  With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.

If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.

AND A LITTLE MORE ABOUT US

Check us out on YouTube

https://www.youtube.com/user/LongoToyotaElMonte

https://www.youtube.com/watch?v=t4S7g1rweX0

 Look us up on Glassdoor

Want to know what it’s like to work here? 

Check us out on Glassdoor.com! 

http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm

Salary : $18