What are the responsibilities and job description for the Education + Training Assistant position at Penzone Salons?
Summary : This role is a full-time hourly position with a work schedule of M-F and an occasional weekend day driven by training needs. This role will require a strongly organized individual with a combination of training skills / experience and an operations acumen with the ability to manage specific pieces of our salon and spa business. The ideal candidate will be responsible for a vast spectrum of responsibilities to ensure both internal and external customers are provided with the highest level of attention and care set by the PENZONE brands.
RESPONSIBILITIES :
- Supports administrative tasks for new artistâ€training.
- Schedules new artists
- Creates and maintains schedules for creative educators
- Processes call offs and requestsâ€off for artists.
- Ensures proper weekly administration of timeclock and payroll audit.
- Controls oversees Support Staff Training Orientation
- Oversees the administration of Salon and Barber license tracking & license renewals.
- Nurtures new artists, apprentices interns by helping to coach, support growth help manageâ€artist / apprentice issues.
- Provides content development and support for BASE OF YOU.
- Contributes development and support to the Cypher platform.
- Supports the Apprentice and Intern Mentors by being the primary point of contact for questions and escalated issues.
- Supports creative educator team and education leaderships.
- Provides extraordinary guest service and spends time circulating on the floor to support our guests.
- Maintains cleanliness and Ohio State Board of Cosmetology standards within BASE ONE
- Collaborates with PENZONE team members to provide an elevated experience for guests.
- Other tasks and responsibilities not listed which may be deemed as essential or necessary to this role.
JOB QUALIFICATIONS