What are the responsibilities and job description for the Loan Servicing Analyst position at People Driven Credit Union?
Join our dynamic team at People Driven Credit Union as a Full-Time Loan Servicing Analyst in Southfield, MI! This position offers the exciting opportunity to actively engage with customers and provide solutions that enhance their financial journey. Your role will be pivotal in ensuring loan servicing excellence while making a significant impact on our members' experiences. Embrace an energetic and forward-thinking environment where your problem-solving skills and customer-centric attitude are valued. The pay rate for this position starts at $21.71 per hour with offers going up based on relevant experience and skills.
You will be offered great benefits such as Employer Paid Medical, Dental, Vision for you, a generous 401(k) program, Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts, including gym memberships and wellbeing programs! Take the next step in your career and help us drive customer satisfaction as we continue to grow and innovate in the credit union industry!
What it's like to be a Loan Servicing Analyst at Loan Servicing Analyst
As a Loan Servicing Analyst at People Driven Credit Union, you will play a crucial role in supporting the Loan Servicing Manager with advanced servicing needs, leveraging your expertise to analyze, research, and troubleshoot various platforms. Your comprehensive knowledge of credit union products and services will empower you to assist members in achieving their financial goals. You will be responsible for identifying and enhancing vendor-related processes, facilitating cross-departmental collaboration, and conducting training sessions on new loan servicing matters. This role also involves performing complex loan adjustments and funding loans as necessary, ensuring that members receive prompt, professional, and accurate service at all times. As you anticipate and understand member needs, you will work to minimize credit and business risk, ensuring compliance with guidelines and policies.
Requirements for this Loan Servicing Analyst job
To thrive as a Loan Servicing Analyst, a strong foundation in federal and state legislation and regulatory issues related to collections, lending, and membership is essential. Your passion for people, both on a group and individual level, will be critical in delivering exceptional customer service. Excellent verbal, written, and interpersonal communication skills will enable you to build rapport with members and colleagues alike. The ability to effectively manage stress while juggling multiple tasks and navigating constant interruptions is vital in this fast-paced environment. Additionally, strong organizational and time management skills will ensure that you maintain productivity and accuracy in your work.
If you are driven by a commitment to excellence and possess the necessary skills, this role offers an exciting opportunity to make a meaningful impact on our members' financial journeys.
Our team needs you!
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
*Must be able to pass Background and Drug screening.
Salary : $22 - $27