What are the responsibilities and job description for the Underwriter position at People's Trust Insurance?
SUMMARY:
Responsible for providing guidance of in-depth underwriting and People’s Trust specific knowledge, understanding Company and Departmental guidelines, while exercising discretion and independent judgement to make decisions. Has the authority to recommend or act on a course of action. Evaluates properties and policyholders in order to accept new risks, allow policy changes, and review renewal policies to maintain a profitable book of business.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work independently to analyze, compare, and evaluate risk for new and renewal business;
- Ability to assess information from a variety of sources and solve complex problems;
- Practice sound underwriting decisions and risk evaluations to reduce unnecessary exposure;
- Assist and advise agents regarding a variety of underwriting questions pertaining to new business submissions, inspections, memos and notices, required documents, reinstatements, endorsements, underwriting decisions/guidelines/appetite, and the People’s Trust business model;
- Proactively resolve issues and complaints on behalf of People’s Trust by utilizing underwriting process knowledge and strong skills in problem-solving and resourcefulness;
- Recommend and consult on overall process improvements to management as necessary;
- Ensure cycle times are reduced, production goals are met, and quality assurance scores are achieved;
- Perform other duties as may be assigned.
REQUIRED SKILLS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A Bachelor or Associate degree is preferred; a minimum of a high school graduate or GED required; three years minimum experience in Property & Casualty insurance or related field or equivalent combination of education and experience. Must possess a 2-20 General Lines, 4-40 Customer Service Representative, or 20-44 Resident Personal Lines License. Professional certifications beneficial (AAI, AIM, etc.).
- Ability to work independently and to carry out assignments to completion.
- Ability to exhibit independent judgement and assess risk based on the People’s Trust business model.
- Ability to read and interpret documents.
- Ability to communicate (written and verbally) effectively to policyholders and agents.
- Critical thinking and analytical skills with high attention to detail.
- Strives to provide exceptional, best-in-class customer service.
- Individual should have knowledge of Microsoft Office software.
- Bilingual abilities are a plus.