Project Manager

About the Company:

PeopleSpace, a privately owned corporation, was formed in California in 2000 by Jesse Bagley & Brian Airth under the name Interior Office Solutions, Inc. (IOS). What started as a small bootstrap operation with a desire to make a difference all those years ago, has grown into a successful operation, A Haworth Preferred Best in Class Partner (a designation earned in multiple years), and a Top 4 Haworth Dealer globally. In 2019, IOS started a new collaboration with Haworth and rebranded under PeopleSpace. Together, we invested in innovative technology and a new approach that delivers an engaging customer experience from start to finish—while expertly addressing every project with a proven process, a single point of contact, and seamless simplicity.

We provide a depth of expertise, cutting-edge research, and flawless customer-focused execution that has made us a top West Coast solutions provider. With clients—in your world and ours’—what matters most is the result. Creating environments to improve employee well-being, culture, engagement, and retention. We are committed to exceeding your expectations.

The Project Manager acts as a single point of contact, with integrative responsibility for all aspects of assigned contract furniture projects, from inception of project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third party interface and relations, performance quality and customer satisfaction, budget and project administration for each assigned project. Is responsible for entire business transaction for each project.

Specific Responsibilities and Duties:

Customer/Account Servicing

• Single point of contact for customer for all project communications
• Professional customer interface and client relations throughout project
• Customer sign-offs, approvals and formal paperwork

Project Planning, Coordination and Management

• Establishes overall project scope and manages dealer/manufacturer team to ensure coordinated effort
• Directs, coordinates and manages task assignments and completion for entire dealer team
• Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals
• Reviews project site, plans and product specifications
• Assists in establishing fees, developing quote/presentation and making presentation to customer
• Technical consultation to customer and customer’s team
• Single point of contact for, and coordinates with, client and all third party firms (A&D firm, contractor, cabling vendor, building manager, electrician and other trades, client’s facility and IT groups, movers, etc.)
• Project timelines

Project Administration

• Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
• Timely, formal written communications throughout project to client, dealer and project team
• Manages accurate and detailed record keeping, including receiving documentation, time sheets and contract adherence, sign-offs and approvals, key decision records, etc.

Project Implementation

• Assists in the preparation of the quote, the development of the proposal and the presentation to the client
• Reviews technical services’ plans and specifications for accuracy, completeness and correct product application
• Coordinates with customer service for order entry notes and product delivery scheduling

Order Management

• Reviews ship dates for adherence to original requirements
• Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping
• Export Status Report data from NS, update ship dates, tracking product and update status report and provide to team

Installation/Implementation

• Supervises site installation, including performance of work, installation administration and timeliness of task completion
• Ensures field paperwork is complete, and delivered in a timely manner

Punch, Invoicing & Project Close-Out

• Walks project; responsible for punch list resolution
• QA Coordinator to confirms project completion and ensures all invoicing is timely and accurate
• QA Coordinator Manages all final project close-out requirements, including lien releases, contract requirements, client sign-offs, etc.
• QA Coordinator Plan grid
• QA Coordinator Punch resolution

Contract Furniture/Technical Skills

• Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc.
• Ability to produce takeoffs, specifications and order ready documentation if required
• Ability to analyze, plan, schedule and implement project installation
• Strong knowledge of all aspects of contract furniture management, including account management, project management, order preparation, order management, installation, relocation and contract furniture administration
• Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing and shipping, building management and current workplace issues

Compensation and Benefits

• Salary, plus team performance-based bonus
• Competitive benefits package, including health, dental, life insurance, paid vacation and 401k with matching
• Opportunity for professional development and career advancement