Bench Sales Manager

Job Summary

Overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues.  Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results.

Job Responsibilities

• Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadline, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of work projects.
• Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management.
• Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service.
• Utilize the marketing plan in order to uncover new and potential business.
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
• Restructuring of current property operations to consolidate duplicate functions and better align overlapping responsibilities across the region.
• Stabilized operations, process and procedures to maintain operations.
• Ensure budgets and monthly forecasts with each property and facilitating/conducting monthly detailed operational/financial reviews.

• Ensure brand standards are being followed in all departments.
• Build a Talent-Based Organization through higher-level team member selection, development and other TBO Practices.
• Ensure guest/team member satisfaction through implementation and reinforcement of KSLR’s “4 Keys to Creating Guests for Life” and “Standard of Excellence Pocket Guides.”
• Closely monitor occupancy, rates, and demand forecasts; and make recommendations concerning current and future rates.
• Oversee the development of sales strategies aimed at increasing volume and market share and investigate potential opportunities for revenue optimization.
• Ensure compliance with company policies and legal requirements for all employees.

Job Requirements

• Minimum 5 years of experience with mid-size full service and/or select service.
• Extensive knowledge of sales skills.
• Extensive knowledge of revenue management.
• Knowledge of hotel and competitive market.
• Ability to analyze data and establish appropriate action plans.
• Bachelor’s degree required or equivalent combination of education and experience.