What are the responsibilities and job description for the Bank System Administrator position at Performance Bankers?
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
- Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
- Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
- Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
- Community: We’re proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit www.firstsavingsbanks.bank
About the role
Responsible for providing support for the Fiserv Premier core banking software and support for the operations of the Banks. This role acts as an escalation point for issues concerning the Fiserv Premier core banking platform and ancillary applications. This role researches issues, proposes solutions, and acts as a subject matter expert for the Fiserv software.
Position can be located in Sioux Falls or Pierre, SD.
What you will do
- Supports the Fiserv Premier core banking software, including managing day-to-day tasks, as well as administering updates/patches.
- Troubleshoots and resolves a wide range of application-related issues, including software errors, configuration issues, data inconsistencies, and performance problems.
- Provides support to the operations of the banks. This may include document imaging or operations projects.
- Documents help tickets and responds to end-users in a professional manner, while maintaining help tickets assigned to them.
- Monitors application performance and identifies potential issues proactively.
- Implements and tests updates/patches for Fiserv Premier core ancillary applications.
- Develops and coordinates training programs to educate staff on best practices within subject matter area.
- Adheres to all applicable policies and procedures and ensures proper handling of sensitive information.
- Maintains professionalism in interaction with others including Data Center clients and vendors.
- Other duties as assigned.
What you will need
- Bachelor’s degree (B.A.) in computer science or related field preferred.
- Minimum of 3-5 years of experience supporting banking systems and/or operations, with a focus on Fiserv Core banking systems (Premier, Director, Payment Exchange, etc.) required.
- Proficiency in Fiserv System Administration and year-end processes and Unisys platforms.
What we offer
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- A competitive 6% 401k match
- And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
