What are the responsibilities and job description for the Patient Care Coordinator position at Performance Ortho?
Shape the Future of Patient Care with Performance Ortho
Join our dedicated team at Performance Ortho, a leader in orthopedic healthcare, where we're committed to providing exceptional patient experiences across multiple facilities. As a Patient Care Coordinator, you'll play a pivotal role in ensuring seamless office operations, patient satisfaction, and top-tier administrative support. This is an opportunity to leverage your healthcare experience and make a tangible impact on our patients' well-being.
Position Objectives
- Serve as a key touchpoint for patients, ensuring they feel valued and understood throughout their visits
- Exhibit professionalism and empathy, building patient trust through expert handling of inquiries and scheduling needs
- Drive operational efficiency by ensuring smooth and timely check-in and check-out processes
- Act as a liaison between patients and clinical teams, offering compassionate support and directing concerns to appropriate channels
- Maintain composure in dynamic situations, demonstrating a solutions-oriented mindset in addressing issues.
- Uphold our organizational values when making decisions related to patient care, balancing empathy with operational effectiveness
Education and Experience
Key Competencies
Key Performance Indicators
Location :
Willing to work in Somerset County, NJ
Benefits : 401(k) matching
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Professional Development