What are the responsibilities and job description for the EHR Trainer position at Petaluma Health Center?
Petaluma Health Center is an eleven-time award winner in the North Bay Business Journal's Best Places to Work for 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2009 and we were named as one of the Healthiest Companies in the North Bay' by the North Bay Business Journal for the last 5 consecutive years.
The Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
Employee Benefits:
- 21-days of Paid Time Off
- 10 Paid Holidays
- Medical Insurance (Entire deductible paid by us!)
- 30 Chiropractor and Acupuncture visits per year
- Dental Insurance
- Vision Insurance
- Gym Membership Discounts at 24-Hour Fitness or Active Wellness Center!
- 401K Matching after 1 year of employment
- Flexible Spending Account, Dependent Care FSA
- Life Insurance (included at no cost to the employee)
- Long Term Disability (included at no cost to the employee)
- Employee Assistance Program (included at no cost to the employee)
- Loan repayment programs & high HPSA scores!
Summary: The EHR Trainer assesses needs, plans, develops and delivers training for the use of the electronic health record and other clinical IT systems. As part of the informatics team the Training specialist supports the adoption and optimization of health information technology such as Electronic Health Records, patient portal applications, and other clinical technologies.
Areas of Responsibility:
Training Responsibilities:
- Provides standard basic EHR training to new staff members
- Develops and updates training materials to reflect current practice and workflows
- Works with individual staff member, managers and clinicians to evaluate their information technology needs, use and ability
- Directly trains staff and providers on efficient and high quality EHR use
- Participates and planning, training and implementation of system upgrades and new features
- Works with informatics team to provide responsive service based on user needs including training to assure widespread acceptance and use of clinical systems
- Remains current with new technologies and promotes a positive IT organizational culture
Project Support Responsibilities:
- Assists with customization of the EHR for workflow support
- Documents EHR workflows to reflect recommended practices
- Participates in and may lead initiatives related to new features of EHR or patient portal
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
- Associate degree in health information technology/health information management, or equivalent experience working with EHRs as a scribe or trainer
- Two or more years of experience at an FQHC
- Certified MA or Licensed Nurse preferred
Desired Skills:
- Excellent interpersonal skills, can work collaboratively with diverse personalities
- Understanding of clinical work flow and technology needs in the outpatient FQHC setting
- Strong understanding of HIPAA and its application in outpatient practice
- Possesses practical experience using technology to support patient care
- High integrity and trust-worthiness
Timeline for the position:
- Projected as a 9-month position, from October 2022 to July 2023.
Language Skills: Ability to effectively present information and respond to questions and requests from patients, co-workers, and others as necessary. Bilingual in English and Spanish, both written and verbal preferred.