Drains Supervisor

Why Join the Peterman team?

Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 550 employees within 10 locations across Indiana, Ohio & Kentucky! We've been on the Indy Star's Top Workplaces list six years in a row, and here's why:

• Training Opportunities: We offer multiple opportunities for certifications and training within each role. Technicians receive in-house training, on-site proctor for EPA certification, and more. We also have a state-of-the-art training center, Top Tech Academy.
• Career Progression: Peterman Brothers makes goal-reaching a priority on a company-wide and individual level. Technicians have a progression plan, knowing exactly what to accomplish to reach their goals in career growth!
• Benefits: As a growing company, we offer some of the best benefits in the industry. Here are some of our favorites:
  • Top Compensation Package
  • 401k w/ Company Match (up to 4%, vested from day 1)
  • Personal Time Off (2 weeks to start)
  • HSA w/ Company Contribution
  • Medical Insurance: Health, Dental, Vision, Life
  • Voluntary Insurance Options
  • Employee Assistance Program
  • Employee Discount
  • Pet Insurance
  • 6 Paid Holidays with 2 additional paid floating holidays
  • Bereavement Pay
  • Company Vehicle and Gas Card
  • Paid Birthday Off
  • Company Events & Parties
  • Advancement and Growth Opportunities
  • And so many more!

About the Role

As a Drains Field Supervisor, you will work as part of a dynamic and passionate team to maximize capacity, efficiency, and profitability. You will supervise and train Drains Technicians to exceed customer expectations by accomplishing the highest quality drain calls, every time. By working closely with your manager, you will match the right technician to every job, helping achieve the company's financial goals.

What You'll Do

• Lead Weekly Ride-Alongs: Stay connected with the field by shadowing technicians weekly—providing real-time coaching, support, and quality assurance.

• Conduct Weekly One-on-One Meetings: Mentor team members through consistent check-ins focused on personal growth, technical development, and career progression.

• Hands-On Technical Involvement: Take the lead or provide expert assistance on complex plumbing repairs and installations, showcasing leadership through action.

• Oversee Equipment Performance: Maintain and repair Spartan Drain Machines and Hydro-Jet equipment, ensuring the team has reliable tools for peak performance.

• Facilitate Technician Training: Deliver impactful training sessions to build confidence, skills, and consistency across the team.

• Collaborate on Team Meetings: Partner with management to develop engaging content and deliver team meetings that drive alignment and motivation.

• Track & Improve Team Performance: Participate in weekly manager check-ins to analyze metrics, identify opportunities, and celebrate wins.

• Support Technicians with Job Strategy: Help technicians create strong service options, close jobs effectively, and build customer trust.

• Provide Field Support (Mon–Sat): Be a go-to resource for technicians via phone, text, or FaceTime to help navigate challenges and deliver solutions.

• Manage Drain Equipment Inventory: Ensure all machines and tools are stocked, organized, and ready to go, minimizing downtime and maximizing efficiency.

• Maintain Proper Tool Readiness: Keep essential tools on hand to support installs, diagnostics, and repairs when needed.

• Branch Support & Cross-Training: Support neighboring branches via phone consultation and occasional travel for specialized training sessions.

What You'll Need

• 2 years Residential Plumbing/Drains Experience (preferred)
• 1 year Leadership Experience
• A Clean, Safe Driving Record, Background Check, and Drug Screen
• IT competent (Microsoft Office Suite, Sales Platforms, etc.)
• Be Available After-Hours and on Weekends (As Needed)
• High School Diploma or GED

Want to join a company that puts people first? Apply today, and our talent team will take it from there. If you're ready to chase your dreams, pick Peterman Brothers, where great service runs in the family!

Peterman Brothers is an Equal Opportunity Employer.?