What are the responsibilities and job description for the Assistant Director of Crisis Response and Survivor Services position at Philadelphia District Attorney's Office?
Position: Assistant Director of CARES
Unit: CARES (Crisis Assistance Response and Engagement for Survivors)
Supervisor: Director of CARES
Company Description
The Philadelphia District Attorney’s Office is committed to delivering justice and providing vital support to victims of crime. Our Victim Services Unit plays a critical role in guiding victims through the legal process and ensuring they receive the necessary support and resources. We are dedicated to enhancing the quality of victim services and fostering a supportive environment for both victims and staff.
**Please note that effective September 1, 2021, the City of Philadelphia requires all new employees to present proof of vaccination against COVID-19. **
To attain a job with the city, you must be a city of Philadelphia resident within 6 months (180 days) of hire and able to work completely in the office.
Summary of Job
The DAO’s CARES Unit’s Immediate Response Teams provide Crisis support and intervention immediately in the aftermath of a homicide and non-fatal shooting in Philadelphia. The Philadelphia District Attorney's Office is seeking an Assistant Director of the DAO’s CARES Unit to aid the Director of CARES with administrative, fiscal, operational oversight to the program and supervision of staff.
The DAO’s CARES Unit’s Immediate Response Teams provide Crisis support and intervention immediately in the aftermath of a homicide and non-fatal shooting in Philadelphia. The Philadelphia District Attorney's Office is seeking an Assistant Director of the DAO’s CARES Unit to aid the Director of CARES with administrative, fiscal, operational oversight to the program and supervision of staff.
Duties & Responsibilities
- Supervising a team of Peer Crisis Responders. This includes:
- Establishing agreed upon and clearly defined methods for PCRs to capture time, document work and collect data for PCR’s work. (CARES Program Coordinator will collaborate with IT and data teams of the DAO to develop accessible tools to accomplish this.)
- Working with DAO Human Resources and Administration to ensure that CARES team has internal HR support since Peer Crisis Responders are not physically stationed in the office on a daily basis.
- Addressing training needs of the CARES team.
- Providing ongoing team support and supervision meetings.
- Developing protocols for case management efforts and processes, such as referrals to community partners.
- Working with CARES Director/Supervisor and DAO grants administrator to ensure compliance with grant guidelines. Assistant Director will also assist with reporting out on CARES activities.
- Developing and strengthening internal and external partnerships to create and develop resources to address the needs of families experiencing homicide. Assistant Program will participate in meetings with representatives from the Philadelphia Police Department, Medical Examiner’s Office and other community organizations and survivor led programs.
- Other responsibilities and duties as assigned by CARES Director/Supervisor.
Skills & Qualifications
- Bachelor’s degree with a minimum of five years of experience managing crime victims’ services or other human service programs
- Lived-experience as a survivor or co-survivor of homicide and/or non-fatal shooting is preferred. Lived experience of coping with the challenges, stressors, and trauma of losing a loved one to homicide.
- Familiar with Philadelphia’s crime victims’ service system and other human and social service systems in Philadelphia.
- Extensive knowledge and practice of peer support and self-help strategies of trauma informed crisis response.
- Excellent interpersonal communication, writing, and presentation skills, with an ability to interact comfortably with diverse groups.
- Ability to supervise and manage multiple Peer Crisis Responders.
- Must have a reliable vehicle, a valid driver’s license and insurance.
- Strong strategic decision-making skills.
- Bilingual or multi-lingual skills, is a plus.
- Must be open, flexible, and willing to collaborate with internal and external partners.
- Some evening and weekend work required. Must have a vehicle and valid driver’s Applications will be active for one year from the date of receipt by the Office.
- Intermediate to expert ability with Microsoft Word, Excel and PowerPoint.
- Proven critical thinking skills and a willingness to learn.
- Organized, flexible and capable of working under pressure.
- Ability to develop and cultivate effective internal/external working relationships is essential.
- Understanding of the uniquely sensitive and confidential nature of the professional services provided by the Office.
Rewards/Benefits
This is an exempt employee with the City of Philadelphia. Immediately upon assuming office, new hire will receive benefits similar to those of other City of Philadelphia employees, including the below benefits:
- Generous retirement savings options available (pension plan and etc.)
- We are a Public Service Loan Forgiveness (PSLF) Program qualified employer
- We offer comprehensive health coverage (medical, vision, prescription and dental) for employees and their eligible dependents
- Annual paid time off (PTO) package: 10 vacation days, 15 sick leave days, 11 paid holidays, 5 annual administrative leave
- Our wellness program offers eligibility into the discounted medical plan
- Before tax commuter program
- Health care and Dependent care flexible spending accounts
- Sick leave bonuses and exchanges
- Employee Assistance Program (EAP)
Applications will be active for one year from the date of receipt by the Office.
All exempt employees of the District Attorney’s Office are at-will employees and serve at the pleasure of the District Attorney. The at-will relationship shall not be modified for any employee and no agreement, oral or written, shall be entered into that changes the at-will relationship.
** The Philadelphia District Attorney's Office is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. **
