Full-Time Universal Branch Associate

Position Title: Universal Branch Associate

Job Type: Full-Time Classification: Non-Exempt

Salary: Starting at $18.00 per hour - $2.00 differential pay is applied to Saturday hours

Hiring Locations:

• 4300 Ridge Ave, Philadelphia, PA 19129
• 1600 Arch Street, Philadelphia, PA 19104
• 3799 Clarendon Ave, Philadelphia, PA 19114
• 929 South Philadelphia, PA 19148

Our growing credit union is searching for detail-oriented team members to provide exceptional service to our members. This includes providing prompt, efficient and courteous service while processing transactions, answering questions and cross servicing. The Philadelphia Federal Credit Union is currently hiring for multiple locations throughout the City of Philadelphia.

What You’ll Be Doing…

• Greet members and guests to the credit union in a professional manner while providing general information, resolving member inquiries and cross selling products and services.
• Perform various member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, transfers, account maintenance, card requests and assistance with technological services.
• Examine checks for endorsement, negotiability, and potential scams and fraudulence.
• Assist members to open new accounts and advise potential members of credit union membership requirements.
• Originate, process, sign and disburse consumer loans.
• Support all branch sales initiatives to achieve sales goals.
• Perform miscellaneous back office duties and other tasks as assigned.

What Qualifications You’ll Need…

• Minimal High school Diploma or GED equivalent.
• Must be at least 18 years of age.
• A minimum of 12 months previous exposure to handling cash and dealing with the public, preferably in a financial institution.
• PC proficiency required, with strong skills in Microsoft Office.
• The ability to remain calm, friendly and professional through any and all situations.
• The ability to listen and assess needs of the member.
• The ability to follow instructions and directives.
• Well-developed sales skills(probing, supporting, overcoming objections and closing).
• Excellent interpersonal, verbal and written communication skills.
• Must be detailed oriented.
• Possess creative problem solving skills.
• Must be a team player.
• Must be available to travel from branch to branch as needed.
• Ability and desire to work in a fast-paced environment.

Why Work For Us…

• Retirement Plan: We offer a Pension and 401K plan to help secure our employees’ future.
• Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
• Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
• Employee Amenities: All of our employees are eligible for PTO.
• Community Benefits: It’s not just a job – it’s a community. That’s why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
• An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.

Equal Employment Opportunity (EEO)

The Philadelphia Federal Credit Union (“PFCU”) provides Equal Employment Opportunity to qualified persons regardless of race, ethnicity, color, sex, religion, national origin, ancestry, age, sexual orientation, gender identity, disability, veteran status, marital status, familial status, genetic information, domestic or sexual violence victim status or any other status protected by law. PFCU complies with Philadelphia’s Fair Chance Hiring Law. PFCU commits to making reasonable accommodations to applicants with physical or mental disabilities.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $2 - $18