What are the responsibilities and job description for the Property Management Assistant position at Phillips Edison & Company?
Are you passionate about assisting remote associates to enhance neighbors (tenants) experiences at the shopping center? Are you known for being a go-getter rather than waiting on tasks being assigned to you? If you love having dynamic work that changes daily this is the job for you!
About us:
Phillips Edison & Company takes PRIDE in creating great omni-channel grocery-anchored shopping experiences and improving communities, one center at a time. PECO’s culture is fueled by the ENERGY our team brings to work every day - to find creative solutions and create value for our centers, our investors, our communities and the greater world around us. PECO’s culture is driven by our team’s CONNECTION to each other and the communities in which we live and work. PECO embraces the OPPORTUNITY to source and implement creative and sustainable programs to create a positive impact on the environment.
Phillips Edison’s operating platform provides retail services including acquisition, redevelopment, leasing and management of grocery-anchored retail centers.
What you'll do:
- Assist Property Manager with day to day operations at the center and communicate with vendors and tenants as needed
- Maintain and update tenant and vendor contact information
- Assist Property Managers with prompt follow up on any open property items
- Work inside PECO systems (Nexus/MRI) to research invoices and run financial reports monthly for managers
- Upload monthly reports to the proper locations
- Communicate daily with Tenants and assist in resolving any ongoing issues while maintaining professionalism and enhancing their customer experience
- Research Tenant inquiries & work with the property manager on an appropriate plan for follow up
- Track & maintain inspections relating to property systems
- Schedule work orders as requested by the Property Manager
- Process Open/close notices for Tenants
- Create Service contracts.
- Assist in collection of pertinent documents from both Tenants and vendors
- Prepare outgoing mail/email. Route incoming mail and courier packages.
- Provide utility information to Tenants as needed and complete On/Off Utility Request
What we're looking for:
- 1-3 years of administrative assistant experience in a professional setting preferred. Experience supporting a virtual team a plus.
- Excellent computer and technical skills including a high level of competency in the Microsoft Office suite of products (Word, Excel, PowerPoint) and Adobe Acrobat.
- Exceptional written and verbal communication skills with the ability to interface professionally with associates at all levels of an organization, both internally and externally.
- Strong organizational skills with a proven track record of problem-solving skills in a professional environment.
- Positive attitude and ability to maintain a high degree of professionalism and discretion dealing with confidential information.
- Must be a self-starter with the ability to adapt to change, set own priorities and meet deadlines in a fast-paced environment.
- Demonstrated ability to work independently and as a team.
- Limited travel may be required.
- Working hours approximately 9-5 EST, would be open to 11-7 EST.
Why PECO?
- We are characterized by our #PeopleofPECO. They are dynamic, innovative and entrepreneurial. They are driven to succeed and make a lasting impact on our growing organization. Having highly trained, energized and skilled professionals throughout every level of our organization is a great source of pride and key element of success for Phillips Edison & Company.
- Voted one of Cincinnati's top workplaces 9 years in a row!
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