Manager, Network & Systems Operations

Manager, Network & Systems Operations

Lincoln Union

Phoenix, AZ

Job Summary:

Player 15 Group, which includes several companies and collaborative departments supporting the Phoenix Suns, Phoenix Mercury, and Footprint Center, is seeking an experienced and highly motivated Manager, Network & Systems Operations. The successful candidate will oversee and manage network, systems, and integration operations.

What You Will Do:

• Lead and manage the network and systems operations team.
• Lead and manage our integration team.
• Work with the Project Management team to prioritize and
• manage projects.
• Work with Helpdesk Manager to improve end user experience and streamline daily operations.
• Ensure compliance with security measures to safeguard IT infrastructure.
• Develop and implement processes and procedures to enhance operational efficiency and security.
• Oversee and maintain a Cisco UCS (Flexpod) environment.
• Manage and support NetApp Storage systems.
• Configure and maintain Aruba Wireless networks.
• Implement and manage Acronis Cloud DRaaS solutions.
• Administer Palo Alto Firewalls and ensure network security.
• Collaborate with Arctic Wolf SOC for security operations.
• Develop and implement processes and procedures to enhance operational efficiency and security.
• Ensure effective disaster recovery and backup procedures.
• Maintain IT documentation, including hardware and software inventories, licensing, and manuals.

What We Need from Our Manager, Network & Systems Operations:

• Expert knowledge of Cisco networking, including UCS (Flexpod) environments.
• Strong expertise in NetApp Storage systems.
• Proficiency with Aruba Wireless network management.
• Experience with Acronis Cloud DRaaS solutions.
• In-depth knowledge of Palo Alto Firewalls.
• Familiarity with Arctic Wolf SOC and security operations.
• Proven experience in managing a team and collaborating with project management.
• Excellent communication, time management, and problem-solving skills.
• Ability to develop and implement effective processes and procedures.
• Strong organizational skills and the ability to manage multiple projects with strict deadlines.

Experience/ Education Requirements:

• Bachelor’s degree or equivalent experience preferred.
• Minimum of 5 years of experience as a Systems Administrator.
• Minimum of 3 years of hands-on experience in design, deployment, and management of VMware infrastructure.

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by Manager, Network & Systems Operations to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This role maintains traditional business hours with some game day responsibilities including some evenings, weekends, holidays, and overtime as business needs arise.
• Be a part of an on-call rotation.
• This role will require travel to and from the Arena to the 5G practice facility, Iron Mountain offsite colocation facility, and Chase Field.
• Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are more than those for Light Work.
• Ability to crawl.
• Ability to climb stairs.
• Ability to ascend or descend ladders and stairs.
• Repeating motions that may include the wrists, hands and/or fingers.
• Moving about accomplishing tasks or moving from one worksite to another.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Able to stand for extended periods of time.
• Ability to walk short/long distances.
• This role is computer based and will require extended periods of time working in front of a computer screen.
• Capable of distinguishing colors and shades of color
• Capable of listening carefully and speaking to others on the telephone/two-way radio
• Communicating with others to exchange information.
• Ability to respond quickly to sounds/alarms.
• Ability to see and respond to dangerous situations.
• Ability to Read, Write & Speak in English

• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns and Phoenix Mercury games
• Visit our Culture page to learn more about our culture and work environment.

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com