What are the responsibilities and job description for the Patient Service Representative position at Physical Rehabilitation Network?
We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service.
Schedule:
Schedule:
- MWF 8-7
- Tues 8-12
- Thurs 2-7
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- Vision insurance
- Life insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Employee assistance program
- Health savings account
- Other
- Greet patients promptly and in a helpful manner
- Answer incoming phone calls
- Schedule patient appointments
- Obtain accurate patient health insurance, demographics and referral information
- Collect necessary co-pays and patient financial responsibilities at time of visit
- Reconcile payment reports
- Perform general administrative tasks including faxing, e-filing, and managing patient records
- Obtain authorizations (training available)
- Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces
- 1 year medical office administration experience preferred
- Strong customer service and communication skills
- Basic computer and software skills
- Ability to multi-task well under pressure
- Extremely detail-oriented and thorough
- Team player with a positive attitude
- Passionate about physical therapy