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Front Office Coordinator

Physical Therapy of Boulder
Boulder, CO Full Time
POSTED ON 1/28/2025 CLOSED ON 3/28/2025

What are the responsibilities and job description for the Front Office Coordinator position at Physical Therapy of Boulder?

Would you enjoy working in a positive fun environment? Would you enjoy learning from experienced medical administrative professionals?

If you answered YES to any of these, keep reading!

Physical Therapy of Boulder Is Hiring a Front Office Coordinator for our BOULDER OFFICE!

We are a privately-owned Physical Therapy clinic. We offer PT and OT for all types of neurological, orthopedic, and pelvic floor conditions. We have three locations; the primary hub is in Boulder. This position is for our BOULDER office.

Job Description:

  • Greet and check in patients in a courteous and friendly manner
  • Verify and update necessary information in the medical record.
  • Answer Multi line telephone promptly
  • Evaluating patients needs to determine the appointment type.
  • Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
  • Navigates and operates Electronic Medical Records system.
  • Calling on lost patients to check in on them
  • Handling faxes, inbound and outbound
  • Collecting patients balances
  • Other responsibilities as assigned.
  • Coverage of other admin if sick or on vacation at other offices (Lafayette/Longmont)

Skills:

  • Must use good judgment, professionalism, and discretion when screening phone calls, answering inquiries and relaying appropriate information.
  • Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
  • Must have excellent customer service and communications skills.
  • Must possess strong grammar and spelling ability.
  • Must have patience and compassion for difficult situations

Qualifications:

  • 1-2 years of Customer Service or Administrative Experience
  • Experience handling high volume phone calls
  • Experience with Windows, MS Office, and Google programs

If you are ready to launch your career or take your career to the next level and become part of a team that boasts a fun, friendly work environment while providing exceptional patient care, contact us now!

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Experience:

  • Customer service: 2 years (Required)

Ability to Commute:

  • Boulder, CO 80301 (Required)

Ability to Relocate:

  • Boulder, CO 80301: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Ability to Commute:

  • Boulder, CO 80301 (Required)

Ability to Relocate:

  • Boulder, CO 80301: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19

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