What are the responsibilities and job description for the Life Claim Examiner position at Physicians Mutual?
Physicians Mutual’ s Claims team is hiring! In this role, the full-time Life Claims Examiner evaluates and responds to life claims services.
Duties Include:
- Responsible for communicating with beneficiaries, providers and other involved parties.
- Analyzing life insurance policy benefits and provisions, death certificates and other related correspondence.
- Evaluates all information received and follows state regulations to make proper payment or reject decision.
Qualifications:
- High school diploma or equivalent.
- Must demonstrate strong communication skills.
- Ability to read policy contracts.
- Ability to handle complex claim situations
- Ability to operate a PC and all applicable programs and applications.
- Must possess problem solving, decision-making, and organizational skills.
- Ability to function effectively in a production environment with high quality work.
- Ability to learn quickly and adapt to new insurance coverages, procedures and state guidelines.
- Basic math needed to calculate benefits and interest.
- Above average written and verbal communication skills are necessary to effectively correspond with Policyowners and other interested parties.
- Ability to assess situations and apply learned concepts in complicated claim scenarios.
- Conduct a thorough investigation of correspondence received and information online, as necessary, to resolve claims.
- Diligent in managing project details
Preferred Qualifications:
- Prefer a minimum of 1-2 years of previous life insurance or related experience.
- Good working knowledge of the function of other departments and their relationship to the claims process.
About us:
Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.
The Physicians Mutual family includes Physicians Mutual, Physicians Life and Physicians Select Insurance Companies. The family of companies provide health, life and retirement products, including Medicare Supplement, dental, life and supplemental health insurance, coverage for funeral pre-planning along with pet insurance for dogs and cats.
Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.
But the achievement we’re most proud of? We have a 95% customer approval rating — a true sign of a company dedicated to embodying its vision.
