Director of Patient Accounts and Enrollment

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Director of Patient Accounts and Enrollment

Department - Revenue Cycle Department (Corp Office Exempt)

Reports to - CEO

Benefits -

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)
  
  

About Position: Directly supervise Patient Account Manager and Credentialing Specialist and all ADP related issues. Monitor supervision of staff for Patient Accounts. Develop and monitor a billing process to minimize denial and stagnant claims. Work with IT to make sure Centricity is working properly to maximum claims transmission and posting of payments and trouble shoot issues with Practice Management system vendor. Work with Site Directors to ensure understanding of claims entry, processing and reconciliation is appropriate. Work with Insurance Carriers to make sure contract and fee schedule are implemented. Work with Credentialing Specialist to ensure providers are enrolled with contracted carriers. Work with Dental Leadership to resolve account and claims issues. Generate monthly revenue reports from both Practice Management systems. Generate monthly status of claims reports for COO, Site Directors, Center Manager and patient accounts staff. Other duties as assigned

• Work Location: 88 Vilcom Center Dr., Suite 110, Chapel Hill, NC 27514
• Schedule: Monday through Friday, 8:00am - 5:00pm
• Travel: None
  
  

Qualifications -

Education: Four-year degree with Business, Accounting or Heath Administration emphasis on healthcare delivery institutions.

Experience: Three to five years of experience in medical/health care insurance claims processing in a health care or other institutional facility or the equivalent combination of education and experience. Managerial or supervisory experience required.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.

Pay Range: $71,088 - $95,536 (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.